Inside Sales Representative
Company Introduction
NeosAlpha is a UK-based digital application consulting company that works on leading digital technologies like Application and Business Integration, Business Process Automation, API Management, Cloud CRM and ERP. NeosAlpha is currently experiencing exponential growth and looking for motivated & talented individuals with strong communication skills. In return, NeosAlpha offers a performance-oriented growth culture where there is no limit to an individual’s personal and career growth. We are focussing on the high end of the IT consulting and services market where there are a number of opportunities for onsite travel, direct client
interaction and working across industries.
Our founders have a deep understanding, experience and long-standing client relationships in the UK and Europe. We boast of mutually beneficial partnerships with leading technology giants like Google apigee, Dell Boomi, Salesforce, Microsoft Azure and Informatica. Our customers’ list includes leading enterprises of international repute like VISA.
We are looking for a talented Inside Sales Representative to join and grow with us. The role would offer the best working environment, challenging IT projects and managing international clients.
Designation – Inside Sales Representative
Job Description
Responsibilities
- Manage outbound/Inbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- In-depth knowledge of the services offered
- Identify customers’ needs, clarify information, research every requirement, and provide solutions and/or alternatives
- Set up tasks, reminders, and conference calls with the appropriate stakeholders
- Keep a tab on calling and sales pipeline
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our Hubspot database/Excel sheets in a comprehensible way
- Meet calling targets as defined by the sales/marketing department
- Develop and present reports on a weekly basis
Skills and Qualifications
- Previous experience in a customer support role/outbound calling role is a must
- Track record of over-achieving calling targets
- Very strong phone and verbal communication skills along with active listening
- Familiarity with calling CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively.
- Willing to work in rotational shifts as the calling demography will be UK, USA and Australia primarily.
- Must be a graduate (Technical Stream Preferred)
- Exposure to selling Enterprise Integration (iPaaS), and Cloud CRM (e.g. Salesforce) services are a plus.
Salary and Perks
- In commensurate with the skills and experience of an individual.
Interested candidates can send their application and CV to [email protected]
