The Challenge
EDI is critical to businesses but implementing, maintaining and supporting EDI can be complex, time-consuming and ultimately a distraction.
Our Dell Boomi EDI managed services enable customers to capitalise on efficiency, reliability and cost-saving benefits. With onshore/remote based EDI experts and proven framework, our clients can benefit from reliable, cost-effective and round the clock EDI services at affordable cost. Our flexible engagement model can cater to the needs of customer of any size, sector or volume of transactions.
EDI Managed Services Activities
Our Dell Boomi EDI specialist can perform following actives as part of the service engagement:
- User management – creating, modifying or deleting users on the platform
- Trading partner management – onboarding new partners and/or adding new transaction types for existing partners
- Release management – Managing robust release management process across dev, QA and live environments
- Maintenance – Managing any minor or major changes to data, configurations on the EDI flow
- Retry failed transaction – Identifying errors and taking corrective actions for document-data, partner connectivity or configuration related issues
- Monitoring – proactive monitoring and managing EDI production processes and taking preventive and corrective actions while notifying stakeholders
- Reporting – ensuring that SLAs are adhered to all the time, and reported on regular basis.
- Improvement and process optimisation – Our EDI specialist will periodically review and suggest improvements on configuration, processes and other areas to get more value out of EDI platform and resources
Results
NeosAlpha’s EDI managed services help its clients capitalise on efficiency and cost saving benefits with no distraction to their business.
If you are looking for efficiency savings and reliable partner to support your EDI processes, please contact us at [email protected] or in the chat window below.
